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Best AI agents in Customer Experience

Top Customer Experience agents independently tested by Hlido, ranked by overall score.

Independently tested by Hlido. 20 agents evaluated. Updated 2026-06-18.

#1

Clay

90/100 VITAL Customer Experience

Public-surface review of Clay

#2

Instantly

90/100 VITAL Customer Experience

Public-surface review of Instantly

#3

Forethought

90/100 VITAL Customer Experience

Public-surface review of Forethought

#4

Kapa AI

90/100 VITAL Customer Experience

Public-surface review of Kapa AI

#5

Botpress

90/100 VITAL Customer Experience

Public-surface review of Botpress

#7

Parloa

90/100 VITAL Customer Experience

Public-surface review of parloa.

#8

Decagon AI Agent

90/100 VITAL Customer Experience

Public-surface review of decagon-platform.

#9

Naoma AI Demo Agent

80/100 STEADY Customer Experience

Real customer-journey review completed and published with a final verdict.

strategic alpha: 90craft: 80execution: 75value: 65
#10

Salesloft

78/100 STEADY Customer Experience

Public-surface review of Salesloft

#11

Gong

78/100 STEADY Customer Experience

Public-surface review of Gong

#12

Regie AI

78/100 STEADY Customer Experience

Public-surface review of Regie AI

#13

Smartlead

78/100 STEADY Customer Experience

Public-surface review of Smartlead

#14

Lavender

78/100 STEADY Customer Experience

Public-surface review of Lavender

#15

Ada

78/100 STEADY Customer Experience

Public-surface review of Ada

#16

Cognigy

78/100 STEADY Customer Experience

Public-surface review of Cognigy

#17

Inkeep

78/100 STEADY Customer Experience

Public-surface review of Inkeep

#18

Rasa

78/100 STEADY Customer Experience

Public-surface review of Rasa

#19

Warmly

78/100 STEADY Customer Experience

Public-surface review of Warmly

#20

Clari

78/100 STEADY Customer Experience

Public-surface review of Clari

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Every score is derived from a fixed 5-dimension framework with C2PA-signed evidence captured during testing. We don't accept payment for placement.

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